"Always-on" is a video portal between TVs. It's easy to set up with our hardware.  

  • 1.0  Quick info 
  • 2.0 How teams use always-on
  • 3.0 How always on works, with Daily.co TV
  • 4.0 Use your always on device for other video calls

1.0 Quick info  

  • Whenever an always-on Daily.co TV is on, it's in the video portal. The TV automatically joins the always-on portal room. 
  • Up to 3 devices can be in an open portal. (In contrast to the 50-device count, in standard calls.)
  • To set up a video portal, contact us. We configure your Daily.co device on our backend, to autojoin the portal. 
  • Your TV then auto-joins the always-on. If your box is rebooted or gets disconnected from the network, it will auto-join your always-on meeting link once it’s back online.


2.0 How teams use always-on video portals

  1. A popular use case is to set up a video portal between locations. For example, you have multiple offices and want to connect them, with a video portal. You have a live video stream between each office, so your team connects better. 
  2.  Another use case is to simplify meeting links. You set up your conference room TV to always join the same Daily.co link. Your team doesn’t need to create a meeting link for every meeting. (Please keep in mind you’ll want to share your meeting link with trusted invitees.)
  3. Similarly, always-on makes it easy to have multiple meeting rooms. You can assign each conference room its own meeting link. No more having to check the meeting link for the conference room you’re in. Each conference room is assigned a consistent meeting link, to cut out the confusion.


3.0 How always on works, with Daily.co TV 

  1. Order a Daily.co hardware system. 👉Up to 3 users can be in an open portal.
  2. Create a meeting link to be your always on portal address. Set it team or public, as explained in this help page here.  
  3. We then configure your boxes to join the portal link you selected 
  4. Set up your TV system, and turn it on. 
  5. Once your TV boots, after a 30 second countdown, it auto-joins the portal. Don't type or click. The TV goes right into the portal.

Just plug in your box. It boots, and your TV then shows this 30-second countdown: 

Don't type or click!
Your TV autojoins the portal, after the countdown:

4.0  Use your always on device for other video calls 

Yes! Basically, you turn your computer or phone into a remote control for the TV. You then can tell the TV to leave the portal.  
 

Option 1, you have another meeting link ready:

  1. Click on your other meeting link in Chrome, on a computer or phone. (You can get call links in your dashboard, Slack, or Google Calendar.) 
  2. You'll see the join page. Click the second purple button Control a Daily.co TV
  3. Look at your TV lower right – there's a 6-letter all caps screen code. Enter those 6 letters on the join page. 

Done. When you clicked on your other link, and entered the TV screen code on the join page, you told the TV to leave the portal and join that other call. 

An always on with 2 locations. The TV screen code is lower R:


Option 2, you don't have another meeting link ready. (The TV can give you one on the fly.) 

  1. Go to tv.daily.co in a computer or phone
  2. Enter the screen code in the lower right corner of your TV. 
  3. You now control the TV, and see a page like the below. Click Leave call, to exit the portal. 
  4. The TV leaves the portal. It begins a 30 second countdown. After 30 seconds, remember that your TV will autojoin your always on! To start another call during the 30 seconds, simply click Start a video call (see second image below)

When you're done with your other call, just click Leave call. You don't have to do anything else. Your TV exits the other call, and after 30 seconds will rejoin the portal. 

Step 3, Click leave call

Step 4, Click Start a video call 

When you exit your meeting, your Daily.co box counts down 30 seconds, and then auto-joins its default, always-on meeting link.  


Email help@daily.co anytime. Chat with us M–F, 9am–5pm PST.

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