You can use our 2 video chat products. 

  1. Free basic calls: video chat links. Like Skype. All free. 
  2. API calls: for developers, to build video chat inside your own app, product, or website.

How to know whether you need to pay? Please read on!

  • If you contact us asking if you have to upgrade, we will send you this help article to help you confirm ;-)
  • We also support a third product, dedicated hardware, for current customers. (Ignore this if you do not have our hardware already.)


1.0 Free video chat 

  • These are basic calls — like using Skype, Hangouts, Zoom, etc. 
  • You're creating links in our dashboard. You are sending the links to people to click on. (You're not doing any coding with our API.)    
  • Don't understand what an API is? You're probably not using it then. It's code, and you'd know if you're using it. 
  • Basic  is totally free. PLEASE - do not upgrade. It's free for all calls. 
  • No time limit
  • Unlimited calls
  • Up to 50 people can join a call. Only have 6 cams on at a time, or call quality suffers. See more. 

👉How to confirm if you're only using free basic calls? 

  1. Do you use the API to embed links?
  2. Are you embedding links created in the dashboard?
  3. Do you use the API to programmatically create and manage links?

If you answered no then you are using our free basic calls — free for all of your calls. Here's participant info. 

If you answered yes then you are an API customer. See below. 


2.0 API 💥

Developers can add video chat to any site or app, in minutes — features for every use case, on a global infrastructure. 


Current hardware customers 

Are you using our dedicated hardware? (Daily.co TV, the black box?) We're always glad to touch base! Let us know how we can help.

We're expanding our hardware support to include the API. So developers can build custom video call workflows, on their own hardware, too. Ping us if you'd like to learn more. 


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