👉 Important update
We've ended our basic calls product. Service for our current basic call users ends June 22, 2020.
- Read the blog post on basic call service ending.
- Daily.co TV customers, please read this separate post.
- Starting June 22, 2020 only admins can download recordings from the dashboard. If you are not an admin, download your cloud recordings before June 22! Anyone can download recordings via the API.
Is there someone in your call who can't be heard?
Ask them to play the test sound:
- Click More in the bottom right (triple dots)
- Click Cam/mic settings
- Click the text link Play Test Sound. Do you not hear a test sound? Reboot!
Hate to say it, but if your browser can't play the test sound, it's overloaded. You can first try quitting and reopening Chrome. But to be honest, your browser probably needs a clean start. Reboot might be fastest.