⚡️ Click RECORD in a call, from a computer.
Local recording is a great option. It's free and doesn't require as much bandwidth. (Using less bandwidth is key, in a video call. It helps with call quality.)
- 1.0 Quick basics
- 2.0 How to record locally
- 3.0 Get your local recording
- 4.0 Transcode your .webm file to share it
1.0 Quick basics
- Local recording means the recording is saved to your computer. You download a .webm file. To share it, transcode the .webm file (see 4.0)
- We also offer cloud recordings, but that's a paid feature shortly. Also, cloud recordings require twice the bandwidth.
- You get an unlimited number of free local recordings. Each recording is capped at 3 hours
- The quality of your recording depends on your network connection, remember! Optimally, it is 720p
2.0 How to record locally
- In a video call, click the RECORD button, bottom left
- In the popup, click the button, Start local recording
You'll see a notification that your recording is starting after a 5-second countdown. (Other participants in your meeting will be notified that a recording is starting and then also see a recording banner in the call itself.)
- Click the Stop recording button in the banner at the bottom of your screen.
This immediately stops your recording and downloads the recording to your computer.
3.0 Get your local recording
Go to where your downloads are sent. That's usually the Downloads folder.
- The recording is saved as a .webm file
- You can open and play your .webm file in Chrome. But to share it, you have to encode it 👇
4.0 Share your local recording - first transcode
Transcode your files to share them. That means you're turning them into MP4 files.
- Use CloudConvert. It's browser-based, and offers free and paid plains
- Or download Handbrake, a free app
Transcode with CloudConvert
- Sign up at https://www.cloudconvert.com
- In the gray top bar, select your conversion settings. You probably want 'webm' to 'mp4.' (If you'e extracting audio, convert 'webm' to 'mp3')
- Click Select Files. Your webm file needs to be cloud accessible, with Dropbox, Google Drive, Box, etc.
- At the bottom of your window, select where you want your converted files saved.
- Click Start Conversion
Transcode with Handbrake on Windows
- Download and install Handbrake
- Select the video or folder with your videos for encoding. Drag the videos into Handbrake. Or click either Folder (Batch Scan) or File, to browse your computer for video files.
- Handbrake’s default settings should be fine. However, setting Presets to "Fast 1080p30" and Format to “MP4” will produce a widely accessible transcoded video
- Click Browse (bottom right corner) to assign a name/location for your transcoded video.
- Press Start Encode to begin transcoding
Transcode with Handbrake on MacOS
- Download and install Handbrake
- Select the video or folder with your videos for encoding. By default when opening Handbrake a window should appear where you can make this selection; however, if this doesn't appear, you can click Open Source (top left corner) to browse your computer for video files.
- Handbrake’s default settings should be fine. However, setting Format to "MP4 File" and Video Encoder to “H.264 (x264)” will produce a widely accessible transcoded video
- Click Browse (on the right in the Destination section of the window) to assign a name/location for your transcoded video.
- Press Start to begin transcoding
View local recordings without transcoding, with VLC
You also can view .webm files without transcoding in 2 ways:
- Viewing them in browser with Chrome
- Or using VLC Media Player, a versatile, open source media player which can be found at https://www.videolan.org/vlc/index.html
Need more help? Email email@example.com. Chat with us M–F, 9am–5pm PST.