Large calls require good bandwidth. Follow these steps to have a good experience. 

  • For large calls, it's better if people join on computer  
  • Mute all cams
  • Use earbuds, mute all, and please get Chrome ready
  • Chat, to post text and links


👉 Improve your call 

  • Prep Chrome. Refresh.  
    Before a big call, if you can, refresh (or, better, restart) Chrome. If people have issues, it's often that Chrome hasn't been refreshed in a while. It's like any piece of software. It gets tired. 
  • Use earbuds
    Otherwise, you sound bad to others. Echo is a problem. Earbuds isolate your audio input. 
  • Use Shhh mode & mute all cams
    Keep in mind you got a lot of video streaming! Also, you may have weird background noise 😢
    Typically in large calls, the presenter clicks Shh mode to mute all. (Shh is in the More menu, when you're in the call.) Guests can unmute cam/mic to speak up. 

Troubleshooting

  • Do you use an adblocker? Please try joining in an Incognito window, or with a Chrome persona without blockers. 
  • Refresh your tab. No luck? We hate to say it, but please fully quit and reopen Chrome.
  • Unblock your video. Follow these steps
  • On a Windows device, and your menu says "No mic, no cam" ? Reboot. 

Screen shots 

  • To join on a computer, click your link. Then click the green button: 
  • You can mute, unmute, and chat, all in the bottom bar. 
  • Shh mode - click More
  • Change your cam/mic - click More 


How can we help? Live chat support 9-5 PST (GMT -7). Or email help@daily.co. We reply fast. 


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