👉 Important update

We've ended our basic calls product. Service for our current basic call users ends June 22, 2020.


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For privacy and security reasons, you have to give Daily.co permission to use your computer/browsers camera and microphone. 

🚨IMPORTANT: When you join a call click "Allow" to grant cam/mic permission to your browser. 

This lets other guests see and hear you. You then can control mute/unmute in the call itself. If you click decline permissions, you can't control your camear/microphone in the call.

How to "Allow" permissions — by browser/OS 

  • Chrome: click Allow, usually in the top left of your Chrome window
  • Edge: click Allow at the bottom of your Edge window
  • Firefox: top of your browser window
  • Safari: click Allow, also at the top of your browser window. Note: Safari prompts for allow permissions each time you join a call (this is an Apple privacy measure, we cannot control this).

macOS Mojave (10.14) and later

Click "Allow" when prompted. You'll have to allow both your camera and microphone. 

  • We apologize, but we do not have control over this. It's an Apple setting. 
  • If you blocked access, try updating your System Preferences. learn how to give macOS camera and mic access.

Blocked access

If you previously blocked cam/mic access, learn how to unblock here.

Need help? Chat with us live or contact us.

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