This is a follow-up Part 2 page. It explains where to check that your browser has allowed the cam/mic. 

PLEASE also read Part 1,

A.  Chrome and Edge details 

Chrome users! Also try this: 

  • Click the triple dot Settings icon, upper right of your Chrome window
  • Click Advanced > Site Settings (or content) > Camera 
  • Click Advanced > Site Settings (or content) > Mic
  • In both Camera and Mic, delete from the BLOCK list 
  • Save changes and rejoin the call 

B.  Firefox details

C.  Safari details 

Select Safari >  Select Preferences. (This is in the Safari pulldown menu, top left of your screen.) 

There are other steps to take! Go here.

Email or chat with us for help. 

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